Terms & Conditions

1. Acceptance of Terms

By accessing or using Coach Max (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and Coach Max. Please read them carefully.

2. Description of Service

Coach Max provides AI-powered fitness coaching services via WhatsApp, including:

• Personalized training plan generation
• Integration with Strava for activity tracking
• Calendar export functionality
• 24/7 AI coach interaction via WhatsApp messaging
• Training advice and recommendations

The Service is provided "as is" and may be modified, suspended, or discontinued at any time without prior notice.

3. Eligibility

You must be at least 16 years old to use Coach Max. By using the Service, you represent and warrant that:

• You are at least 16 years of age
• You have the legal capacity to enter into these Terms
• You will provide accurate and truthful information
• You will use the Service in compliance with all applicable laws

4. User Account and Registration

To use Coach Max, you must:

• Have an active WhatsApp account with a valid phone number
• Provide accurate health and fitness information for personalized coaching
• Keep your account information up to date
• Maintain the security and confidentiality of your account

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use at support@trycoachmax.com.

5. Medical Disclaimer and Assumption of Risk

5.1 Not Medical Advice

IMPORTANT: Coach Max is an AI-powered fitness coaching tool and does NOT provide medical advice, diagnosis, or treatment. The Service is for informational and educational purposes only.

5.2 Consult Healthcare Professionals

Before starting any fitness program or following training recommendations from Coach Max, you should:

• Consult with a qualified healthcare provider or physician
• Disclose any existing health conditions, injuries, or medical concerns
• Obtain medical clearance for physical activity if recommended by your doctor

5.3 Assumption of Risk

You acknowledge that:

• Physical exercise carries inherent risks, including injury or death
• You assume all risks associated with following training recommendations
• Coach Max cannot predict or prevent all potential injuries
• You are responsible for exercising within your capabilities and comfort level
• You should stop exercising immediately if you experience pain, dizziness, or discomfort

5.4 AI Limitations

Coach Max uses artificial intelligence that may:

• Provide recommendations that are not suitable for your specific situation
• Make errors or generate inaccurate information
• Not account for all individual health factors

You are responsible for using your own judgment and consulting professionals when necessary.

6. User Responsibilities and Conduct

You agree to:

• Provide accurate health and fitness information
• Use the Service only for lawful purposes
• Not abuse, harass, or harm other users or Coach Max personnel
• Not attempt to reverse engineer, hack, or exploit the Service
• Not use the Service to transmit spam, malware, or harmful content
• Not impersonate others or provide false information
• Comply with WhatsApp's Terms of Service

Violation of these terms may result in immediate termination of your access to the Service.

7. Third-Party Services

7.1 WhatsApp

Coach Max operates via WhatsApp, a service provided by Meta Platforms, Inc. Your use of WhatsApp is subject to WhatsApp's Terms of Service and Privacy Policy.

7.2 Strava Integration

If you connect your Strava account, you grant Coach Max permission to access your Strava data. Your use of Strava is subject to Strava's Terms of Service and Privacy Policy. You can revoke access at any time through Strava's settings.

7.3 Calendar Services

Calendar export features integrate with Google Calendar, Apple Calendar, and other services. You are responsible for the security and privacy of your calendar data.

7.4 Third-Party Liability

Coach Max is not responsible for the availability, functionality, or practices of third-party services. Your interactions with third-party services are solely between you and those parties.

8. Intellectual Property

8.1 Our Rights

Coach Max and all related content, features, and functionality (including but not limited to software, AI models, text, graphics, logos, and design) are owned by Coach Max and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Rights

You retain ownership of the personal data and information you provide to Coach Max. By using the Service, you grant us a limited license to use your data to provide the Service as described in our Privacy Policy.

8.3 Restrictions

You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or attempt to extract source code
• Use Coach Max's name, logo, or branding without permission
• Remove or alter any copyright, trademark, or proprietary notices

9. Payment and Subscriptions

Certain features of Coach Max may require payment or subscription. If applicable:

• Pricing will be clearly displayed before purchase
• Payments are processed securely through third-party payment providers
• Subscriptions renew automatically unless cancelled
• Refund policies will be specified at the time of purchase
• You are responsible for all charges incurred on your account

We reserve the right to change pricing at any time with reasonable notice.

10. Termination

10.1 By You

You may stop using Coach Max at any time by ceasing to interact with the Service via WhatsApp. To delete your data, contact us at support@trycoachmax.com.

10.2 By Us

We reserve the right to suspend or terminate your access to Coach Max at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of the Service or harassment of others
• Non-payment of fees (if applicable)
• Any other reason at our sole discretion

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions regarding limitation of liability, indemnification, and dispute resolution survive termination.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Coach Max is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied
• We do not warrant that the Service will be uninterrupted, secure, or error-free
• We are not liable for any injuries, damages, or losses resulting from your use of the Service
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid to us in the 12 months prior to the claim (or €100 if no payments were made)

Some jurisdictions do not allow certain warranty exclusions or limitations of liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Coach Max and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any injuries or damages resulting from following training recommendations

13. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Coach Max, you consent to our privacy practices as described in the Privacy Policy.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Coach Max operates, without regard to conflict of law principles.

14.2 Dispute Resolution

In the event of any dispute arising from these Terms or the Service:

• You agree to first contact us at support@trycoachmax.com to attempt informal resolution
• If informal resolution fails, disputes may be resolved through arbitration or in the courts of the jurisdiction specified in these Terms

14.3 EU Users

If you are a consumer located in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your statutory rights as a consumer.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via WhatsApp or email.

Your continued use of Coach Max after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coach Max regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

For questions or concerns about these Terms, contact us:

Email: support@trycoachmax.com
Response Time: Within 5 business days

19. Acknowledgment

BY USING COACH MAX, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.